Business Finance 2023 BUS 780 Organizational Development

2023 Professional Assignment 2 Case Study Solving Team Challenges at DocSystems Billing Inc


Professional Assignment 2 

Case Study: Solving Team Challenges at DocSystems Billing, Inc. (Pages 284 – 290)

Read the DocSystems Billing case, including the briefing document and four scenes, and consider the following questions: 

  1. What problems exist in this organization? 

· How do these problems differ based on the employees’ roles? 

· Why do employees object to Jim’s proposed solution? 

2. Make a recommendation to the client about what could be done next based on the data included. 

· Summarize your observations for Jim, offer possible interpretations, and suggest an approach for next steps.

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